Terms & Conditions

Please refer to the O2 Terms and Conditions

These terms, our Fair Usage Policy and the O2 Privacy Policy together make up the terms and conditions (the "Terms") for Telefónica UK Limited's O2 Wifi wireless communication service (the "Service"). Please read them carefully, so that you fully understand the Service that you are signing up to and plan to use. The Terms explain what you can use the Service for and the ways in which we will provide the Service and how we will use data that we collect as part of your use of the Service.

If anything's unclear, Contact Us before accepting the Terms or using the Service.

If you're already an O2 customer then these Terms are in addition to the terms of the other services that you already take from O2.

Using the Service
  1. O2 Wifi is a free service. Because of this, we retain the right to change the Terms at any time. If we are going to make changes to the Terms or the Service to your significant disadvantage, we will try to give you notice of the changes before they take place. For changes that we need to make in a hurry (for instance, to meet legal and regulatory requirements) we may not be able to give you advance notice. In this case we will try to notify you as soon as we can. We may charge for certain elements of the service in the future. If we do intend to charge for any part of the Service, we'll let you know well in advance.
  2. Any changes we do make will be posted on our website. We may also give you notice in writing, by text to your nominated mobile phone number, and/or by email where you have supplied your email address to us for this purpose (you can see when the Terms were last changed by checking the "Last Updated" date at the bottom). Your continued use of the Service following the updating of the Terms indicates you accept those changes. As there is no minimum subscription period for the Service, if you do not like any changes that we make then you will be free to stop using the Service.
  3. The Service is only available to users who register with a valid mobile phone number in selected locations.
  4. As we do not charge anything to use the Service for either O2 customers or non-O2 customers, you need to be aware that we collect and use your data as described in the O2 Privacy Policy. If you are an O2 customer, we will use that data to influence what marketing messages we send to you (if you have agreed to receive marketing messages from us). If you are not an O2 customer, as part of signing up to use O2 Wifi, we will ask you to receive offers from us and our selected partners. Find out more about how we use your data and how to unsubscribe here. Our marketing messages may be provided using phone, post, our mobile network, your mobile phone, email, text (SMS), media messaging, automated dialling equipment or other means. If you want to opt-out of receiving marketing messages, you can unsubscribe by following the prompts on the message you receive. You can find out more about how we use your data and how to unsubscribe here.
Joining and leaving the Service The Service and what you can expect from us What we expect of you Our liability to you How we use your information Is there anything else?

O2
Telefónica UK Limited, 260 Bath Road, Slough, Berkshire SL1 4DX
Registered in England and Wales No.1743099. Registered Office as above.
© Telefónica UK Limited 2018.

O2 Wifi Fair Usage Policy

The following Policy relates to your use of our O2 Wifi Service only. It is designed to make sure we can give you a Service that is great value, fast and reliable.

You must make sure that any use of the Service, by yourself or anyone else via your account, complies with this Policy. If you (or anyone else using the Service via your account) breach this Policy, we may:

This Policy is in addition to the Terms and Conditions for O2 Wifi and is part of the Terms for that Service. Anything which is not defined in this Policy will have the meaning set out in the Terms. If there's any inconsistency between the Policy and the Terms, the Policy will prevail.

What you must not do What about security? What about usage by kids, employees and anyone else without you knowing? What about monthly allowances?

O2
Telefónica UK Limited, 260 Bath Road, Slough, Berkshire SL1 4DX
Registered in England and Wales No.1743099. Registered Office as above.
© Telefónica UK Limited 2018. (March 2018)